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  • Eduardo Brenner 88 (9301)
    El Chaltén, Santa Cruz, Argentina
  • info@mount-patagonia.com

Terms & Conditions

All the activities proposed are operated by MOUNTANEERING PATAGONIA, hereinafter called MP. MP accepts bookings subject to the following Terms and Conditions:



Payments:
All our prices are expressed in American Dollars and are subject to modification. Reservations made 60 days before the activity start are confirmed upon payment of 30% of the trip’s total amount. The balance of payment is due 30 days prior to the trip. Full payment must accompany bookings made within 30 days prior to the trip.



After Booking:
Along with all relevant receipts and the list of required equipment, we will send you our Waiver, which we need you to complete, sign, and send back to MP. We also need to be informed regarding allergies, dietary restrictions, and any medical conditions.



Booking Conditions:
- All mountain activities are highly risky. Before starting the program we require our Waiver Completion (Acknowledgment and Assumption of Risk). Is required to have your own travel & rescue assistance insurance, we recommend: Global Rescue. Participants are asked to be equipped with all the staff previously specified in the list sent by MP after booking. In case of incomplete equipment MP reserves the right to reject the participant from the program.



Cancellations & Refunds:
If MP cancels a program full payment will be refunded. If the client cancels his booking for any reason, cancellation fees will be applied.

What happens if the client cancels the trip?
Read MP (Mountaineering Patagonia) cancellation policy here:

IMPORTANT: In all cases, the reimbursement will be made according to the total value of the trip, discounting the administrative expenses.

• 100% refund: if the cancellation is notified in writing by email to MP up to 30 days prior to the start of the service.
• 75% refund if the cancellation is notified in writing by email to MP up to 29 and 15 days prior to the start of the service.
• 50% refund: if the cancellation is notified in writing by email to MP between 14 and 8 days prior to the start of the service.
• 0% refund: if the cancellation is notified in writing by email to MP less than 7 days prior to the start of the service.


Cancellation during the activity:
The program could be modified and changed anytime if the Guide decides that meteorological facts, terrain conditions, or any other dangers are compromising the original program. The Guide has the right to modify the itinerary without previous notification to the participants.


All mountain activities are psychologically and physically very demanding. Bad weather and strong winds require more stamina and energy than regular conditions.



Limitations of liability:
MP gives notice that the services provided in connection with its programs are purchased from independent suppliers. MP and its employees and Guides shall not be liable for any inconvenience, negligence, or damage caused by these suppliers.



I have read, understand and accept all Terms and Conditions stated above.



Assumption of Risk:
This Waiver Form must be signed by you, the day before the excursion.